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Understanding your credit report

Last updated 16 October 2026 · All guides

A credit report is a record of how you have managed credit, such as loans, cards and bills. Lenders use it when you apply, so it is worth knowing what is in yours and whether it is right.

What it is

In the UK, three main credit reference agencies hold credit information: Experian, Equifax and TransUnion. Each may hold slightly different details. Your report can include your name and addresses, accounts you have or had, payment history, searches made by lenders, and public records. It does not show your bank balance.

Why check it

What to look for

If something is wrong

Contact the lender or the credit reference agency and ask for it to be corrected. MoneyHelper has independent, free guidance on credit reports and what to do about errors.

Good habits

  1. Check your own report from time to time. Looking at your own report does not harm your credit record.
  2. Pay bills on time and keep your address details up to date.
  3. Be careful with services that charge a subscription. Check what you are signing up for and how to cancel.

InYourHands keeps your key dates and reminders together, and you can add a yearly reminder to check your credit report. Try it free on the web.

About these guides. They are general information for people in the UK, not financial, legal or regulated advice. Prices, rules and providers change, so check official sources and the provider's own terms before you decide. Some links to other companies may in future earn KWE a commission if you choose to use them. That never changes what we write, and we only link to services we think are useful. KWE also makes the InYourHands app, which helps you keep track of dates like these.